Course List Click to view the corresponding course description. EXECUTIVE DEVELOPMENT   Managers' Boot Camp: Coaching Skills for the Leadership Advantage     Five Skills Critical to Your Own Survival & Your Organization's Excellence: Communication, People Skills, Project Management, Marketing, & Common Sense     How to Criticize & Discipline Through Positive Management     How to Conduct a Performance Appraisal... Painlessly     How to Eliminate, Reduce, (or at least cope with) Frustration in the Workplace     Conflict Resolution: Converting that "Negative Stuff" into the POSITIVE     Customer Obsession: Total Quality Customer Care     Client Relationship Management: Growing Loyal Clients     The Marketing Audit: Your Magnifying Glass to Increased Revenues     Strategic & Creative Technical Recruitment & Retention     Trade Show Training   PROFESSIONAL DEVELOPMENT   Precision Management: Working Smarter, Not Harder     Everyone's a Trainer: How to Train, Present, & Communicate with Confidence, Enthusiasm, & Authority     Everyone's a Salesperson: How to Better Sell Your Products, Your Services, Your Ideas, & Yourself     Powerful People Skills     Creative Problem Solving for Highly Successful People: A Hands-On Workshop   MOTIVATIONAL   The Competitive Edge: How to Get Ahead in Life, Your Career, & Your Job     The 14 Day Guide to Success & Peak Performance